Update 11/18/2019 5:00pm | Mariposa Point Boardwalk Full Closure – Public Safety Notice Click Here for More Information.


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What is the purpose of the City Utilities Division?

The purpose of the City Utilities Division is to ensure uninterrupted water, sewer, and drainage service to all our customers that meet all regulatory requirements. The Utilities Division also supports and provides resources for water conservation. For more info Click Here!

How do I contact the Utilities Division when I have AN EMERGENCY or there is a water leak or sewer overflow in our neighborhood?

Call the 24/7 Live Utilities Reporting Hotline at (949) 366-1553.

How do I contact the City Utilities Division for Non-Emergencies?

You may contact the City Utilities Division by telephone at (949) 366-1553 or fax at (949) 361-8234 or e-mail at 


What are the days and hours of operation for the City Utilities Division?

The City Utilities Division is staffed between 7:00 a.m. and 4:30 p.m. Monday through Thursday and 7:00 a.m. to 3:30 p.m. Fridays.

Where is the City Utilities Division located?

Entrance Sign 9 

The City Utilities Division is located at 380 Ave Pico, Bldg. N  

How do I start or discontinue Utility Service?

To start or stop utility service, contact the Utility Billing Division at (949) 361-8315.

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