Shelter Questions

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Shelter Questions

I want to adopt a pet. What do I do and how much does it cost?                                                                    

To adopt your new pet the first step would be to visit the animals at the shelter, find one that tugs at your heart.

Adoption fees are as follows:

 Dog Adoption - $125.00
 Puppy Adoption (under 4 months of age) - $150.00

 Cat Adoption - $100.00
 Kitten Adoption (under 4 months of age) - $150.00

 Rabbits are $45.00 and other small animal adoption fees vary.

*Prices may vary for highly adoptable animals

An adoption application must be completed prior to all adoptions. Remember, research the breed and animal you're about to adopt! If you would like to view our pets on-line, please click below.


How can I find out more about the San Clemente/Dana Point Animal Services Authority?

You are welcome to contact us at (949) 492-1617. Or you can visit our shelter. We have wonderful volunteers that give their time in our front office answering phone and assisting public, walking all our shelter dogs, and in our cat and rabbit rooms loving all the cats, kittens and bunnies.

What can I do with an injured animal?

If you find or see an injured animal please contact us as soon as possible. If this is during our business hours please call (949) 492-1617; if after business hours please call the Orange County Sheriffs Department at (949) 770-6011. Remember all animals can bite; please insure your safety, then the animals.

There is a wild animal(s) that has me concerned. What can I do?

San Clemente borders Cleveland National Forest so wild animals are common.  CASA does not trap or relocate wildlife.
Although the beauty of our wildlife is a wonderful thing, sometimes problems do occur.  To help keep wildlife problems to a minimum we ask you to keep all sources of food and water out of the yard.  Keep trash lids secure. You can also use rags soaked in ammonia, mothballs or cayenne pepper around the yard.  For more tips on wildlife you can visit the California Fish and Wildlife website for more information.

For More Information Please visit the following websites: |

I found a stray dog, what should I do?

If you have found a stray dog, please contact the shelter to make arrangements to have it picked up or you may bring it to the shelter.

I was bitten, what should I do?

Seek appropriate medical care if necessary.  The law requires you to report a bite to your local animal control authority.  You may contact the San Clemente – Dana Point Animal Shelter at (949) 492-1617 during normal business hours or contact the Sheriff Department after hours and they will put you in contact with an Animal Control Officer.  Attempt to get the correct address where the animal lives so we may follow up with quarantine issues if necessary.  Call the San Clemente – Dana Point Animal Shelter or the Sheriff’s Department immediately if the dog is still running loose.

My neighbors pet is a nuisance. What can I do?

We understand that this can be a difficult situation but if handled appropriately the problem can be solved. These issues typically center on dogs running loose unrestrained in a neighborhood, dogs and cats doing their “business” on your property, and nuisance barking complaints.

Effective May 16th, 2008 nuisance barking complaints will be handled differently, go back to the main “Animal Services” webpage, and look for the icon entitled, “Barking Ordinance”, and utilize that procedure.

For issues other than barking, we recommend you try the following steps:

1. If you’re comfortable talking with your neighbor, speak to them about the problem when you are not upset, or leave them a note asking them to contact you about the issue. If the problem persists.
2. Call our office and lodge a complaint. There are code restrictions for animals defecating on other people’s property as well as dogs running loose unleashed, or being unlicensed.
3. Be prepared to give detailed information to the office staff including your name and address, the animals owners name if possible and address minimally, as well as a description of the animal, and the circumstances of your concern.
4. Keep in mind any information you provide to Animal Services is a matter public record and is discoverable by the animal owner should they request the information.

I lost my pet what can I do?

Losing a pet can be very upsetting but there are things you can do to improve your chances of getting it back. 
Call and visit your local animal shelter, place a newspaper ad in the local paper. 
Canvas your neighborhood with flyers about your pet being lost. 
Check with your local animal shelter daily and visit no less than every third day. 

Do I need to get a pet license and if so how do I do it?

Yes. You are required to obtain a dog license when your pet is 4 months of age. We strongly encourage all your pets to have some form of identification on them at all times. To get a dog license you can come to the shelter or call us and we will send you an application. You will need a rabies vaccination certificate valid for the entire licensing year. If your pet is spayed or neutered please have your certificate as well.
License fees are as follows:
A one year license for an unaltered dog is $50.00; one year license for an altered dog is $20.00.
There is a $15.00 late fee if the license is 30 days overdue, and a $20.00 late fee for licenses over 6 months late.

EMail to get a pet license.

When are you open and how do I get to the shelter?

“COVID 19 business hours are the following, by appointment only.  Please contact us first at (949)492-1617, to schedule an appointment for any/all of our shelter services.“

Shelter Hours:

  • Monday – Closed
  • Tuesday 10:00 – 4:00
  • Wednesday 10:00 – 7:00
  • Thursday 10:00 – 4:00
  • Friday 10:00 – 4:00
  • Saturday 10:00 – 4:00
  • Sunday 12:00 – 3:00

Directions to the shelter are:
From the 5 fwy.
Head east on Ave. Pico
Right on Avenida La Pata
Right on Calle Extremo
Right on Ave. Fabricante
The address is 221 Avenida Fabricante
Click on the link below for a map. More information on When are you open and how do I get to the shelter?

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