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City to Reopen Tennis and Pickleball Courts
FOR IMMEDIATE RELEASE 5/8/2020
SAN CLEMENTE TENNIS & PICKLEBALL COURTS SET TO REOPEN
5/8/2020…San Clemente, California… Beginning Saturday, May 9 at 6 a.m. tennis courts and pickleball courts will reopen for public access, singles play only. To reduce crowding at the courts and provide a streamlined process for users to secure a court, the Recreation Division is providing online court reservations free of charge. To reserve your court space visit www.san-clemente.org/tennis. Reservations will be accepted up to 2 days in advance, beginning Friday, May 8 at 12 p.m.
Individuals may reserve a tennis court for a minimum of 1-hour, with a maximum of 2 hours per day. Pickleball courts may be reserved for a maximum of 1-hour per day. As a courtesy to other players, please only reserve times you will be able to keep. Walk-on play is permitted if courts have not been reserved. Players are encouraged to label their balls or use different colored balls to avoid sharing equipment when serving or clearing the court.
Below are additional guidelines pertaining to the usage of courts during the soft reopening:
- Court gates have been left open to avoid excess touch points;
- Drop-in use is permitted when not reserved;
- No loitering or waiting on courts; finish match and exit towards parking lot;
- Arrive no earlier than 5 minutes before your reservation to avoid crowding;
- Cross over should be made on the opposite sides of the court;
- Bring your own water;
- Wash your hands after completing match or touching shared equipment;
- Please maintain social distance of at least 6 feet from other players; and
- No lessons are permitted (SCMC §12.28.010).
For questions regarding court reservations or for more information, contact Recreation at (949) 361-8264 or email firstname.lastname@example.org
Visit COVID-19 (Coronavirus) for all the latest news.
If you have questions regarding the COVID-19(Coronavirus) email them to email@example.com
Is the City of San Clemente City Hall closed for business?
No, the governor’s order permits local government agencies to continue to provide essential services and we are doing so. Our public safety personnel (police, fire, lifeguards) are on duty and we have personnel working in technical and field operations (water, wastewater, inspectors, etc.) to provide services to our community. Many administrative personnel are also working as they are needed to support those essential service areas.
Are the beaches and parks closed?
Beaches in San Clemente are open for active use only.
Though most City parks are open, many amenities within parks are closed. Please refer to the closure list below. Users must follow social distancing guidelines and maintain a six-foot separation from people that are not part of their households.
Additional signage is being placed in our community’s most popular recreation areas to remind users of the social distancing directive.
Are the parking lots located by the beach open?
No. All City-owned beachfront parking lots and its pier are closed in alignment with the most recent guidance from Gov. Gavin Newsom’s office to limit public gatherings and reduce the spread of COVID-19.
HEALTH & SAFETY SERVICES
Is the City looking into re-opening the vacant hospital?
The Orange County Medical Health Operational Area Coordinator (MHOAC) conducts and assesses potential sites to quickly and readily accommodate overwhelming hospital patient surge – physically and/or virtually. The MHOAC considered and assessed multiple sites and relevant operators were contacted. In sum, regarding San Clemente, it was communicated by MemorialCare that the property was not feasible to be able to quickly mobilize to support COVID-19 response efforts.
Effective Monday, April 13, 2020, MemorialCare will offer mobile testing at the former San Clemente hospital site. Testing is available by appointment only with a physician’s order. Appointments can be made by calling (877) 696-3622.
What is the City doing about people who aren’t following the six-foot-separation directive?
Our response is in line with what neighboring cities are doing and more importantly, it is in line with Governor Newsom’s expectations. He has not called for enforcement of the social distancing directive. Rather, he is asking Californian’s to self-regulate, use common sense and change our behaviors to conform with the Stay at Home order and social distancing directive.
To reinforce the importance of social distancing, the City is closely monitoring high-visibility and popular recreation areas and increased the presence of Park Ranger and Marine Safety personnel. Officers are explaining the Governor's Executive Order and encouraging the public and businesses to follow it.
The City will be placing more signage in and around our community’s most popular recreation spaces this week to reinforce the importance of social distancing and we’re also increasing the messages we distribute through our website and social media channels.
Where can I find out if my business should close?
The City is referring business owners to the California Department of Public Health guidelines: https://covid19.ca.gov/stay-home-except-for-essential-needs/
What resources are available for small businesses during this difficult time?
The U.S. Small Business Administration is working to provide resources to business owners. Additional guidance can be found here: https://www.sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources
Orange County Community Services has also implemented a call center for businesses. Businesses can call the Economic & Business Recovery Call Center at (714) 480-6500 during hours of operation Monday to Friday from 8 a.m. to 5 p.m. Bilingual call center operators will be available to assist and assess situations, and offer resources tailored to meet individual business needs. For more information, visit http://www.occommunityservices.org.
How is COVID-19 affecting the City’s water supply and wastewater services?
The City of San Clemente municipal water supply continues to be safe and reliable. Utilities Department staff work daily to ensure the water delivered to its customers meets all Federal and State drinking water standards.
The Utilities Department monitors its wastewater collection and treatment facilities, which continue to operate normally to meet all regulatory requirements and protect public health. To assist in this effort, customers must refrain from flushing anything other than toilet paper and human waste down the toilet.
While residents should feel free to utilize disinfecting wipes, paper towels, cloth diapers, washcloths, and even so-called “flushable wipes”, these items should be deposited in a trash bag for proper disposal, where they will not have the potential to cause private and/or public sewer backups and spills.
Are my utilities going to be impacted by actions and orders given during this time?
No. Your utilities should continue to run as normal. Find out more from each company below.
How is the City responding to tenant evictions during this time?
On March 27, 2020, Governor Newsom signed an Executive Order that granted a statewide 60-day grace period for tenants during this period who are unable to make payment of rent due to sustained financial hardship. The Judicial Council stopped all evictions and foreclosures until 90 days after the Governor’s declaration lapses. After this point, notices can be given but cannot be heard until 60 days after notice.
Are there meal delivery services available for seniors?
Meal delivery service for seniors is offered by Age Well Senior Services. More Information
My questions are not answered in this list. Who can I speak with at the City to address my concerns?Please send your concerns to firstname.lastname@example.org
To retain the ability to provide essential services to the community, the City of San Clemente is taking steps to reduce the potential exposure of Novel Coronavirus (COVID-19) to employees and the public. The following City facilities are closed until further notice:
- City Hall
- Utilities Building
- Maintenance Yard
- Community Center
- San Clemente Aquatics Center
- Ole Hanson Beach Club
- Dorothy Visser Senior Center
City staff are available Monday through Friday from 7:30 am to 5:30 pm by phone and email (closed alternating Fridays).
Park & Amenity Closures
- Basketball Courts
- Dog Park
- Picnic Pavilions & Tables (Beach & Park)
- Play Structures & Tot Lots
- Skate Park
- Volleyball Courts
Parking Lot Closures
- Beach – North Beach Parking Lot (Parking for Metrolink users and commuters will remain available at the designated location in the north end of the lot.)
- Beach – Linda Lane Parking Lot
- Beach – Pier Bowl & Parque Del Mar Parking Lots
- Beach – T-Street Parking
- Park – Richard T. Steed Park
- Park – Tierra Grande Park
- Park – Vista Hermosa Sports Park
To assist customers and restaurants with efficient take-out/curbside service in the downtown area, the City has placed 10-minute parking only signs for take-out food services.
If you are a restaurant owner and would like to take advantage of this opportunity to serve your restaurant, please contact the Public Works Maintenance Division at (949) 361-8317 or by email at email@example.com to make a request. For additional details regarding the guidance from the California Department of Public Health please view their press release.
If you are a senior in need of temporary emergency meal home-delivery, click here.
County Health Officer Dr. Nichole Quick issued an amended Health Officer's Order on March 18, 2020 as a mitigation step to help protect the health of Orange County, CA residents in an effort to slow the spread of novel coronavirus COVID-19.
What does the Order say?
On March 18, 2020 the County Health Officer issued an amended Emergency Order detailing protective measures to slow the spread of COVID-19, including limiting public and private gatherings and encouraging social distancing (maintaining a 6-foot separation from persons other than family members).
The order also strongly recommends that persons over the age of 65, those who have a chronic health condition such as heart disease, lung disease or diabetes, and people with a compromised immune system remain at home.
The Order requires the closure of restaurant dining rooms (take-out, pick-up, drive through and delivery are okay) and all bars and other business establishments that serve alcohol and do not serve food
Is this a legal order to shelter in place?
No. Residents and their families can leave their residence or place of business for daily activities, such as to:
- Buy food, groceries or supplies
- Obtain medical care
- Work at a business with social distancing
- Maintain an essential government function
- Care for a family member or pet in another household
- Go for a walk
Where does this Emergency Order apply?
This Emergency Order is in effect in all areas of Orange County. If you work in a county that is not implementing similar restrictions and are required to go for work, please practice strong hygiene and social distancing while at work and comply with the order while in Orange County.
When is the order effective and when does it end?
This Order is effective immediately on March 18, 2020 through 11:59 pm on March 31, 2020. As this is a rapidly evolving situation, this Order may be revised and/or extended at any time.
Is this mandatory or is this just guidance?
It is mandatory. This Emergency Order is a legal Order issued under the authority of California law. You are required to comply, and it is a misdemeanor crime not to follow the order. We are hoping for voluntary compliance from the community.
It is critical for everyone to follow the Order to prevent the spread of COVID-19 and protect themselves, their loved ones, friends, neighbors and the entire community.
What is social distancing?
Put simply, social distancing means avoiding crowds when possible to help stop or slow down the spread of a highly contagious disease. For an individual, this means maintaining enough distance between yourself and another person (generally, 6 feet) to reduce the risk of breathing in droplets that are produced when an infected person coughs or sneezes.
Tips for Social Distancing:
- Stay home if you are sick
- Maintain distance between yourself and anyone who is coughing or sneezing
- Avoid handshaking, hugging or other intimate types of greetings – greet others with a wave, nod or bow instead
- Avoid non-essential travel
- Avoid crowds, especially in poorly ventilated spaces
- Know your employer's policies for telecommuting/ working from home, should that become necessary
- Avoid visiting hospitals, long-term care facilities or nursing homes unless there is a medical need to do so
I still have questions. Who should I call?
- For medical questions about COVID-19, please call the OC Health Care Agency's (HCA) Health Referral Line daily from 8 a.m. to 8 p.m. at 1(800) 564-8448.
- For non-medical questions related to this Order, please call the Emergency Operations Center Public Information Hotline at (714) 628-7085.
- Members of the media, please email EOCPIO@ocsd.org.
Orange County Schools
What about Orange County schools? Are they required to close?
The Emergency Order does not require school closure.
However, the Health Officer's Order strongly recommends limiting public and private gatherings and practicing social distancing. In the interest of the health and safety of the school community, our districts made the decision to implement distance learning instead of having students gather for learning in classrooms as a means to help contain community spread of COVID-19.
Information about Individual Orange County Department of Education School District Closures
OCDE Campuses Offering Grab and Go Meals
OCDE School Closure FAQs
Impacted Businesses and Essential Services
We want to make it clear that most businesses are allowed to continue their operations and are strongly encouraged to practice social distancing for both employees and patrons.
- Businesses should increase sanitation standards and disinfection frequency, and consider telecommuting for its workforce when possible
- All businesses should suspend any policy or procedure requiring doctor verification for sick or other leave approval
- Restaurant/dining operators should reference the California Department of Public Health's guidance, issued March 16, 2020 and titled, Coronavirus Disease 2019 (COVID-19) and Retail Food, Beverage, and Other Related Service Venues
In accordance with written guidance from the California Department of Public Health, the following non-essential business must close until March 31, 2020.
- Restaurant dining rooms (take-out, pick-up, drive through and delivery are okay)
- All bars and other business establishments that serve alcohol and do not serve food
- Health clubs
If you operate another type of business, it is your decision to continue operation if you can practice safe social distancing.
Food and beverage establishments, food trucks, grocery stores and charitable food distribution sites, and certified farmers' markets are required to follow CDPH guidance as follows:
- All food served shall be by delivery, or through pick-up or drive through
- Dine-in food service is prohibited
- For purposes of food delivery and pick-up, social distancing, defined as maintaining a six-foot separation per person for non-family members, is required
A strong recommendation is made that all businesses enact social distancing, increased sanitation standards, and make every effort to use telecommuting for its workforce.
Can food banks that serve meals continue to operate?
Yes, but prepare and package the food to go (not a buffet) and implement good hygiene and social distancing practices.
I don't cook—how can I purchase meals?
Restaurants, cafes, food trucks, and similar establishments may remain open to supply meals to the public via delivery and carryout. You can also purchase prepared foods at grocery stores, supermarkets, certified farmers' markets, convenience stores, and other such food retailers.
How can I access free or reduced price meals for myself or my family?
Schools, soup kitchens, food banks, and other entities that provide free or reduced priced food goods or meals to students or other members of the public are encouraged to continue providing these services. However, food provided by these establishments to the public may not be eaten on the premises, but must instead be delivered or taken away for consumption.
Orange County 211 Directory of Resources
These Essential Businesses and Services can remain open:
- City/County government services: police stations, fire stations, hospitals/clinics and healthcare operations, jails, courts, garbage/sanitation, OCTA buses (use of public transportation is limited to essential required travel only), utilities (water, power and gas), and city offices
- Gas stations
- Food: Grocery stores, certified farmers' markets, food banks, convenience stores, take-out and delivery restaurants
- Hardware stores/plumbers/electricians and those who provide services necessary to maintaining the safety, sanitation, and essential operation of residences
- Community benefit organizations on a case-by-case basis
- Laundromats/laundry services
- Health care providers (dentist, veterinary)
- Waste management
What if my plumbing gets stopped up or there is another problem with necessary equipment at my home? How will I access those sorts of services?
This Order does not prohibit people from working, including service providers like plumbers, electricians, and exterminators.
What do I do about my kids? I have to work.
This Order does not require childcare providers to close. Certain employers, schools, and community organizations will be providing childcare for employees of essential businesses.
Work with your employer to identify resources that may be available to you.
If I am unable to work due to the Order, will I receive unemployment benefits?
The State of California Employment Development Department will have information and resources for you, EDD.ca.gov
Is there relief for small business?
There is an effort on the Federal level, the "Families First Coronavirus Response Act", to grant relief to small businesses.
State of California Resources for Small Business
Parks and Recreation
Are County parks open? Is it okay to go on a hike?
You can go for walks, go to the park, and engage in other similar activities, but should maintain social distance (i.e. be more than six feet away from persons who are not part of your household) when on walks and in parks to avoid spread of the virus.
All County of Orange regional parks are closed to vehicular traffic, however pedestrians, bicycles and riders on horse-back are welcome. Restrooms will remain open. This may change as the situation warrants, so monitor the OC Parks website for updates.
Can I take my kids to the park and can we use playgrounds?
While we encourage use of parks, we strongly discourage the use of playgrounds because they include high-touch surfaces, and because it is typically not possible to maintain social distancing at playgrounds.
Personal and Public Transportation
Can I use ride share apps (Uber, Lyft, etc.) or taxi services?
Yes, but do your best to use it only for essential travel. Do your best to take social distancing precautions: cover your mouth and nose if you cough or sneeze, use hand sanitizer, and wash your hands before and after rides, etc.
Can I use public transportation?
Yes, but only for essential travel. When using public transport, you should maintain at least 6 feet, two to three steps away, including if you are on the bus. To help everyone be able to practice social distancing, it's important to only take public transportation for essential activities.
The following activities are strongly discouraged under the Order:
- Group activities in person with others who are non-family members
- Dinner parties and other in-home gatherings with non-family members
- Going to bars or nightclubs
- Shopping for non-essential goods
Should I stock up on food, medicine and necessities like toilet paper?
No. You will be able to purchase these items when you need them, as stores selling necessary items like grocery stores, pharmacies, and hardware stores should remain open. Continue to buy normal quantities of these items on the same schedule you normally do. This will ensure that there is enough for everyone.
Can I go to my church, synagogue, or mosque?
Yes, but for your safety as well as the safety of your fellow worshippers, we need to help each other fight the spread of COVID-19 by practicing social distancing. Places of worship can offer remote access to services, such as via video streaming or teleconference.
Contact your place of worship to find out what precautionary measures they may have in place.
Can I visit family members if there is no urgent need?
Yes, but for your safety as well as their safety, we need to help each other fight the spread of COVID-19 by staying at home, or practicing social distancing.
Can I still order and receive deliveries from online stores?
Yes. The mail and other delivery services to your home can continue to function, as can food delivery services. Businesses that deliver goods or services directly to residences are essential businesses that may continue to operate.
Healthcare and Healthcare Facilities
What if I'm 65 or older or have an underlying medical condition?
A strong recommendation is made that residents 65 years and older, those with a serious chronic medical condition (like heart disease, lung disease, and diabetes), or who have a compromised immune system remain at home consistent with guidance provided by the California Department of Public Health guidance issued March 16, 2020 titled, "Self-Isolation for Older Adults and Those Who Have Elevated Risk".
What if I'm exhibiting mild to moderate symptoms of COVID-19?
A strong recommendation is made for residents exhibiting mild to moderate symptoms of COVID-19 to self-isolate. If you are experiencing symptoms of COVID-19, and you feel you need to seek medical care, call your health care provider first so that appropriate precautions can be taken. Dial 911 in an emergency.
Can I get my prescriptions or other health care needs? Can I leave home to go to the pharmacy to get my prescription filled?
Yes. Drug stores and other medical supply stores are allowed to operate. When possible you should have the drug store deliver your prescription medicine to your home.
Can I visit loved ones in the hospital, nursing home, skilled nursing facility, or other residential care facility?
Except in end of life situations, it is strongly recommended that you do not go to a hospital unless you are seeking emergency medical attention or accompanying a minor who is under 18 years old or someone who is developmentally disabled and needs assistance.
Please use alternative ways to communicate with loved ones at nursing homes and residential care facilities such as phone calls, Facetime and texting. The residents at those locations are the most vulnerable to COVID-19.
If you need to know more, please contact the facility you want to visit by phone before you leave. This is difficult, but it is necessary in order to protect hospital staff and other patients.
The California State Public Health Officer and Director of the California Department of Public Health is ordering all individuals living in the State of California to stay home or at their place of residence, except as needed to maintain continuity of operation of the federal critical infrastructure sectors.
Read the Executive Order (pdf)
See the list of Essential Critical Infrastructure Workers (pdf).
Frequently asked questions
When does the stay at home order go into effect and how long will we stay home? What areas of the state are covered?
The order went into effect on Thursday, March 19, 2020. The order is in place until further notice. It covers the whole state of California, and it exempts activity as needed to maintain continuity of operation of the federal critical infrastructure sectors, critical government services, schools, childcare, and construction, including housing construction.
What can I do? What’s open?
Essential services will remain open, such as:
- Gas stations
- Food: Grocery stores, farmers markets, food banks, convenience stores, take-out and delivery restaurants
- Laundromats/laundry services
- Essential state and local government functions will also remain open, including law enforcement and offices that provide government programs and services.
- Dine-in restaurants
- Bars and nightclubs
- Entertainment venues
- Gyms and fitness studios
- Public events and gatherings
- Convention Centers
- Hair and nail salons
Can the Order be changed?
Yes. The State Public Health Officer may issue orders as needed – for example if more information emerges about the public health situation – and issue new orders and directives as conditions warrant.
How does this order interact with local orders to shelter in place? Does it supersede them?
This is a statewide order.
Business and taxes
What businesses and organizations are exempt?
Businesses and organizations that provide critical infrastructure for the state are exempted, including health care and public health, public safety, food and agriculture and media. See the full list of exempt sectors (pdf).
I run/work at an exempted business or organization, as defined by the Order. Do I need to get an official letter of authorization from the state to operate?
No. If your business or organization is in the list of exempt sectors, it may still operate. You do not need to obtain any specific authorization from the state to do so.
Do I need to pay my taxes?
Yes, state and federal deadlines have been extended. All state taxes are now due on July 15.
Schools and childcare
My school is providing free grab-and-go meals and childcare. Are those still open?
Yes. It is essential to keep children fed and educated. School employees should report to work and focus on distance learning, school meals, and childcare/supervision.
Are daycares still open? Can my babysitter still come to the house?
Yes. Daycares are still open, but only for children of parents working in essential sectors. Daycare centers that remain open should employ heightened cleaning and distancing requirements. Babysitters may also come to the house to care for minors of parents working in essential sectors.
Health care and helping sick relatives
What if I need to visit a health care provider?
If you are feeling sick with flu-like symptoms, please first call your doctor, a nurse hotline, or an urgent care center.
If you need to go to the hospital, call ahead so they can prepare for your arrival. If you need to call 911, tell the 911 operator the exact symptoms you are experiencing so the ambulance provider can prepare to treat you safely.
What about routine, elective or non-urgent medical appointments?
Non-essential medical care like eye exams, teeth cleaning, and elective procedures must/should be cancelled or rescheduled. If possible, health care visits should be done remotely.
Contact your health care provider to see what services they are providing.
May I still go out to get my prescriptions?
Yes. You may leave their homes to obtain prescriptions or get cannabis from a licensed cannabis retailer.
Can I leave home to care for my elderly parents or friends who require assistance to care for themselves? Or a friend or family member who has disabilities?
Yes. Be sure that you protect them and yourself by following social distancing guidelines such as washing hands before and after, using hand sanitizer, maintaining at least six feet of distance when possible, and coughing or sneezing into your elbow or a tissue and then washing your hands. If you have early signs of a cold, please stay away from your older loved ones.
Can I visit loved ones in the hospital, nursing home, skilled nursing facility, or other residential care facility?
Generally no. There are limited exceptions, such as if you are going to the hospital with a minor who is under 18 or someone who is developmentally disabled and needs assistance. For most other situations, the order prohibits non-necessary visitation to these kinds of facilities except at the end-of-life. This is difficult, but necessary to protect hospital staff and other patients.
Can I still exercise? Take my kids to the park for fresh air? Take a walk around the block? Walk my dog?
Yes. So long as you are maintaining a safe social distance of six feet from people who aren’t part of your household, it is ok to go outside for exercise, a walk or fresh air. Gyms are closed.
Does this order affect hiking? State Parks?
No, you may still go outside so long as you practice social distancing of six feet. California State Parks have closed indoor facilities and campgrounds, but trails and outdoor spaces are still open. Spending time outdoors can lead to a number of overall health and wellness benefits like lessening anxiety, boosting creativity and getting your vitamin D. If you decide to make a trip, remember to keep social distance.
For information on National Parks, please visit their website here.
Can I walk my dog? Take my pet to the vet?
You can walk your dog. You can go to the vet or pet hospital if your pet is sick. Remember to distance yourself at least six feet from other pets and owners.
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