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What is the purpose of the City Utilities Division?
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The purpose of the City Utilities Division is to ensure uninterrupted water, sewer, and drainage service to all our customers that meet all regulatory requirements. The Utilities Division also supports and provides resources for water conservation. For more info Click Here!
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How should drugs be properly disposed?
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Disposing of medications down the toilet or the drain harms the environment.
California pharmacists who once supported the method of drain disposal are now
launching the "No Drugs Down the Drain" campaign, a public outreach
program designed to educate residents about the problems associated with
flushing unused, unwanted, and expired medications down the toilet or drain, and
to provide safe and proper disposal choices.
The California Pharmacists Association, along with the California Poison Control
System, offer simple steps for safe disposal: pharmaceuticals should be taken to
a hazardous waste collection center or event; if no hazardous waste facilities
or events exist in your area, medications should be sealed in a sturdy container
and placed into a trash not accessible to children and pets.
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Water Conservation Questions?
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The City of San Clemente is committed to water conservation and encourages you to use water wisely in and around your home.
Learn how to Save Money, Save Water and Save the Ocean!
Find out about available rebates for water efficient appliances and technologies!
Please visit the
Water Conservation website for more information or visit www.san-clemente.org/watersmart
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What is Fats, Oils, and Grease (FOG)
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The City of San
Clemente owns and maintains the public sanitary sewer system serving the
community. Under new statewide general waste discharge requirements, the
City is mandated to institute a comprehensive FOG control program. FOG
that enters the sewer system from kitchen sinks and drains eventually hardens
and coats the inside of sewer pipes. Over a short period of time FOG residues
build up in the sewer pipes and begin to restrict flows until the FOG build-up
completely blocks the normal flow of sewage. The blockage causes the flow of
sewage to exit from the sanitary sewer system at the nearest outlet that is most
commonly a manhole, cleanout, or broken pipe, and flow into the storm drainage
system. As a coastal community it takes very little time for a sewage spill to
enter our ocean waters. Sewer spills are public health hazards, they cause
negative environmental impacts, they are costly to cleanup, and they are
preventable.
To protect
your pipes:
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Do not put
oil, grease or greasy foods down the sink, drain or toilet.
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Solidify
cooking oil with an absorbent material such as cat litter or coffee grounds;
place it in a sealed container and dispose of it in a trash receptacle.
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Grease must
be hardened in a can or container with a lid before disposing in the trash.
Best to dispose of small amounts in the trash than a full container.
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Scrape
leftover food and grease into the trash.
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If you soak
a greasy pan, place a paper towel over the drain basket to catch grease and
food particles as you pour the water down the drain.
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For large
amounts of household oil and grease, place in a sealed container and take it
to the Prima Deschecha County of Orange Household Hazardous Waste Collection
Center for proper disposal. Prima Deschecha landfill is situated at the end
of La Pata, south of Ortega Highway. For more information, visit
http://www.oclandfills.com.
Grease
Interceptor Installation Requirements for Food Facilities
For new or
existing food facilities with ongoing major remodeling a grease interceptor may
be required. For information on grease interceptor installation, please
download the following file or contact Dan Dyer at (949) 361-6153 or e-mail at
dyerd@san-clemente.org.
Grease Interceptor Installation Requirements.
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Do you have FROGs in your home sewer?
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Fats,
Roots,
Oil and
Grease
(FROGs) can block pipes resulting in sewage spills.
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Don’t put fats, oil or grease down the drain.
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Plant trees away from your sewer lateral.
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Please visit
What is F.R.O.G. for additional tips on keeping FROGs out of
the sewer.
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Call 366-1553 before you clean your sewer lateral so
Utilities can remove any debris that is pushed into the public sewer line.
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How do I establish or discontinue water service?
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To start a new service, you must contact the Utility Billing Division. You will be required to pay a security deposit
of $120 for water and sewer service. This deposit may be waived if you can provide a letter of credit from a previous
utility company with 12 months of good pay history or if you have 12 months of good pay history with the City
for a previous account.
If you would like to discontinue your service, you can simply call the Utility Billing Division and indicate the day
you would like to terminate service. There is no fee to disconnect, and the balance of your security deposit will be
mailed to the forwarding address you provide.
We recommend that customers notify us of any service need at least 2 days in advance to insure completion. City
personnel must have access to your utility meters at all times to change service or take readings.
For more information, to start or stop utility service, contact:
Utility Billing Division
100 Avenida Presidio
San Clemente, CA 92673
Click here for map
Monday through Thursday between 7:30AM and 5:30PM
Alternating Fridays between 8:00AM and 5:00PM
or call them at (949) 361-8315.
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Does the City publish an annual Water Quality Report?
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In July of each year the City publishes its
Annual Water Quality Report. Since 1991, California water utilities have been providing an annual Water
Quality Report to their customers. This year’s report covers calendar year 2008
water quality testing, and has been prepared in compliance with new regulations
called for in the 1996 reauthorization of the Safe Drinking Water Act. The
reauthorization charged the United States Environmental Protection Agency (EPA)
with updating and strengthening the tap water regulatory program and changed the
report’s due date to July 1.
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More information on Does the City publish an annual Water Quality Report?
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How is wastewater treated?
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Wastewater is not just sewage. All the water used in the home that goes down
the drains or into the sewage collection system is wastewater. This includes
water from baths, showers, sinks, dishwashers, washing machines, and toilets.
Small businesses and industries can also contribute large amounts of wastewater
to sewage collection systems. The average American contributes 150 gallons of
wastewater each day. Wastewater is about 99 percent water by weight and is
generally referred to as influent as it enters the wastewater treatment facility.
The following web site demonstrates how wastewater is treated.
The City is able to recycle 2.2 million gallons of wastewater a day for irrigation use. The current users of reclaimed water in the City include: The grounds at the City's wastewater treatment plant, the City's Municipal golf course, and the Pacific golf course. The City has plans to double the capacity of producing recycled water in the coming years to 4.4 million gallons per day (mgd).
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More information on How is wastewater treated?
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