Code Complaints and Service Requests

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Code Complaints and Service Requests 

Thank you for contacting the City to share your code enforcement issue or to make a service request. Please note that this is not an emergency reporting system. Please call 911 to report a life threatening event. 

Animal Control Service/ Animal Shelter: call (949) 492-1617.

For the following Code Compliance issues please click on  


 or call (949) 366-4705. 
  • Unlicensed businesses (Res. And Comm.)
  • Illegal use of residential property
  • Short-term lodging (Vacation Rentals)
  • Boardinghouses 
  • Un-permitted camping
  • Inoperable vehicles
  • Commercial and residential lighting
  • Short-term lodging  
  • RV parking on private property
  • Hoarding 
  • Illegal dumping of debris 
  • Weeds on private property 
  • Commercial signage and banners 
  • Fence height issues 

For service issues on City properties or public streets related to the following please email or call the Public Works Maintenance 24/7 hotline number at (949) 361-8317.

  • Graffiti 
  • Painted curbs 
  • Street potholes 
  • Traffic signals/ streetlights/ signs 
  • City parks & pools 
  • Beach & open space trails 
  • Sidewalk trip hazard 
  • Parking meters 
  • Street sweeping 
  • Sports fields & courts 
  • Pier 
  • Trees/ landscaping/ irrigation
  • Public restroom buildings 
  • Debris on street 

For the following Utilities Department issues please email or call the Utilities 24/7 hotline number at (949) 366-1553.

  • Discharge to/from storm drains            
  • Liquid spills on streets 
  • Water wasting/ conservation 
  • Discharges from construction sites 
  • Report damage
  • Sewer overflows 
  • Water main/ hydrant breaks 
  • Improperly stored/ overflowing trash cans  
  • Illegal dumping in public right of way
  • Styrofoam use at restaurants 

For solid waste/ recycling service issues, contact CR&R at 1(877) 728-0446 or visit

For electricity outage or service, contact San Diego Gas & Electric at 1(800) 411-7343 or visit

For natural gas leak or service, contact SoCal Gas Company at 1(877) 238-0092 or visit