Community Development Customer Satisfaction Questionnaire

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Please correct the field(s) marked in red below:

Thank you for visiting the City of San Clemente Community Development Department. In order to better serve you, we would appreciate it if you would evaluate our customer service.

Who were you here to see and for what purpose?

Who were you here to see and for what purpose?

Were you able to accomplish your goal?

 *
Please rate our level of service: 

How promptly and efficiently were you assisted?

How promptly and efficiently were you assisted?
Were you treated courteously?

Were you treated courteously?

How would you rate staff’s knowledge and ability to respond to your questions?  

How would you rate staff’s knowledge and ability to respond to your questions?

How was your overall customer service experience?

How was your overall customer service experience?

Suggestions/comments for improving our service to better meet your needs:

Would you like to be contacted regarding your comments?
Would you like to be contacted regarding your comments?

Please provide your preferred method of contact? 

Please provide your preferred method of contact?
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